Last Updated: October 6, 2025
Albuquerque Paint Pros ("Albuquerque Paint Pros," "we," "us," or "our") values your privacy and works to safeguard the personal information you choose to share with us. This Privacy Policy describes the data we collect, how we use it, the circumstances in which it may be shared, and the choices you have when you browse our site, reach out to us, or book residential or commercial painting services across the Albuquerque metro area. By using our website or hiring our team, you agree to the practices outlined here.
Scope
This Privacy Policy covers information collected:
- Through our website and related online properties
- By phone, email, text message, and other electronic communication channels
- During on-site consultations, estimates, and painting projects
- Through quote forms, contact forms, and other online submissions
- Via advertising, social media, and third-party platforms that direct you to this policy
This policy does not cover data collected by outside websites, service providers, or partners that operate separately, even when you reach them through links on our site.
Information We Collect
We gather several types of information so we can deliver and improve our painting services:
1. Information You Provide Directly
When you request an estimate, book a project, or contact us, we may collect:
- Full name
- Home or business address (project location)
- Email address
- Phone number
- Preferred contact method
- Details about your painting project (interior, exterior, commercial, residential, scope of work, color preferences, timeline)
- Payment and billing information
- Photos of your property or project area (if shared)
- Any other details you choose to send through forms, calls, emails, or in-person conversations
2. Information Collected Automatically
When you visit our site, we and our technology partners may automatically collect:
- Pages viewed, links selected, time on site, and browsing activity
- Referring and exit URLs
- IP address, device identifiers, and approximate location data
- Browser type, operating system, screen size, and language preferences
- Search terms used to find our website
- Cookies, pixel tags, web beacons, and similar tracking tools
3. Information from Third Parties
We may also receive information about you from:
- Lead generation and home improvement referral platforms
- Marketing and advertising partners
- Social media platforms if you engage with our posts or ads
- Publicly available sources and business directories
- Credit or payment processors used for transaction verification
- Customer review platforms
Your information may be stored and processed in the United States and in other locations where we or our service providers do business.
Cookies and Similar Technologies
We use cookies and related technologies to:
- Remember your settings and preferences
- Review site traffic and visitor behavior
- Improve site performance and usability
- Show relevant ads and measure campaign results
Most browsers let you manage cookies through their settings. You can block or remove cookies, but parts of the site may not work as expected if you do. Third-party analytics and advertising providers may also place cookies on our site, and we do not control those cookies.
Interest-Based Advertising
We may work with advertising networks and platforms that show ads tailored to your browsing activity and interests. These partners may use cookies, device identifiers, IP addresses, or hashed data to serve relevant ads across websites and apps.
To learn more about interest-based advertising or to opt out, visit:
- Digital Advertising Alliance (DAA) Opt-Out
- Network Advertising Initiative (NAI) Opt-Out
- Google Ads Settings
How We Use Your Information
We use the information we collect to:
- Prepare accurate painting estimates and arrange consultations
- Complete and manage residential or commercial painting projects
- Keep you updated on schedules, progress, and follow-ups
- Process payments and handle billing
- Answer questions, comments, and service requests
- Improve our website, services, and overall customer experience
- Send offers, seasonal promotions, and company updates when you have agreed to receive them
- Support analytics, market research, and business planning
- Detect, stop, and investigate fraud, unauthorized access, and security issues
- Meet legal obligations and enforce our terms and agreements
How We Share Information
We respect your trust and share your information only in the ways described below:
Service Providers and Subcontractors
We may share information with trusted subcontractors, suppliers, and service providers who help us deliver painting services, such as paint suppliers, equipment rental companies, and payment processors. They may use your information only as needed to perform work for us.
Business Partners and Referral Networks
If a home improvement platform, real estate professional, or other business partner referred you to us, we may share relevant project details with that party to complete the referral arrangement.
Marketing and Advertising Partners
We may share aggregated or anonymized data with marketing and analytics partners to evaluate campaign performance and refine targeting. With your permission, we may also share your email address or contact details for co-branded promotions.
Corporate Affiliates
We may share information with parent companies, subsidiaries, or affiliated businesses operating under common ownership or management.
Aggregated or De-Identified Data
We may disclose statistical or aggregated information that does not identify you personally for business analysis, industry reporting, or marketing purposes.
Legal Compliance and Safety
We may disclose information when required by law, regulation, legal process, or a government request, or when we believe disclosure is needed to:
- Protect the rights, property, or safety of Albuquerque Paint Pros, our customers, or others
- Investigate possible fraud, security incidents, or violations of our terms
- Respond to lawful requests from law enforcement or regulatory authorities
Business Transfers
If we go through a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. If your information becomes subject to a different privacy policy, we will let you know.
Any third party that receives your information may follow its own privacy policy for how it uses your data.
Your Choices
You have these options regarding your personal information:
- Providing Information: You may browse our website without submitting personal details, but we cannot provide estimates, schedule work, or fulfill requests without certain information.
- Marketing Communications: You can stop promotional emails by clicking the "unsubscribe" link in any marketing email. This will not affect messages related to transactions or active projects.
- Text Messages: If you have opted in to text messaging, reply "STOP" at any time to unsubscribe.
- Cookies: You can manage or disable cookies through your browser settings. Use the opt-out links above for advertising-related cookies.
- Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.
Access and Control Over Your Information
You may request to:
- Access the personal information we have collected about you
- Correct inaccurate or outdated details
- Delete your personal information, subject to legal, contractual, or operational retention requirements
- Limit or object to certain types of data processing
- Receive a portable copy of your data
To submit any of these requests, contact us using the details in the How to Contact Us section below. We will respond to verified requests within a reasonable period and in line with applicable law.
Data Retention
We keep personal information only as long as needed to:
- Fulfill the purposes described in this Privacy Policy
- Maintain records for completed painting projects and warranties
- Meet legal, tax, and regulatory requirements
- Resolve disputes and enforce our agreements
When information is no longer needed, we will securely delete, anonymize, or de-identify it under our retention practices.
Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, alteration, or disclosure. These measures include:
- Secure Sockets Layer (SSL) encryption for data sent through our website
- Limited access to personal information on a need-to-know basis
- Regular security reviews and system updates
Even with these safeguards, no method of transmitting or storing data is completely secure. While we do our best to protect your information, we cannot guarantee absolute security. You are responsible for keeping any account login credentials confidential.
Children's Privacy
Our website and services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 by mistake, we will delete it promptly. If you believe a child has shared personal information with us, contact us right away.
If you are under 18, you may use our website and services only with the involvement and consent of a parent or legal guardian.
California Privacy Rights
If you live in California, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) give you specific rights over your personal information, subject to certain exceptions:
Right to Know
You may request details about:
- The categories of personal information we have collected about you
- The sources from which we collected it
- The business or commercial reasons for collecting it
- The categories of third parties with whom we shared it
- The specific pieces of personal information we maintain about you
Right to Delete
You may ask us to delete personal information we collected from you, subject to legal exceptions such as completing a transaction, meeting legal obligations, or protecting security.
Right to Correct
You may request correction of inaccurate personal information we keep on file.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money. However, we may share information with advertising partners for targeted advertising, which may count as a "sale" or "sharing" under California law. To opt out, contact us and include the phrase "Do Not Sell or Share My Personal Information."
Right to Limit Use of Sensitive Personal Information
If applicable, you may ask us to limit the use of sensitive personal information to what is necessary to provide our services.
Right to Non-Discrimination
We will not treat you differently because you exercise your California privacy rights. That means we will not deny services, change pricing, or reduce service quality for using those rights.
How to Submit a California Privacy Request
To submit a request under the CCPA/CPRA, contact us using the information in the How to Contact Us section and include "California Privacy Request" in your message. We may need to confirm your identity before processing the request. If you use an authorized agent, we may ask for proof that the agent is allowed to act for you.
Shine the Light
California residents may ask for a list of third parties to whom we disclosed personal information for direct marketing during the previous calendar year. To make this request, send a written notice with "California Shine the Light Request" to our mailing address below.
Visitors Outside the United States
Our website and services are intended for U.S. residents, especially those in the Albuquerque, New Mexico metro area. If you access the site from outside the United States, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country. By using our website, you consent to that transfer.
Links to Third-Party Websites
Our website may include links to outside websites, such as social media platforms, review sites, paint manufacturer resources, and home improvement references. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing the privacy policy of any external website you visit.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal duties, or business operations. When we make significant changes, we will update the "Last Updated" date at the top of this page and, when appropriate, provide notice through our website or by direct communication. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
How to Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:
Albuquerque Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
For California privacy requests or to opt out of the sale or sharing of your personal information, mail us a written request and include:
"California Privacy Request" or "Do Not Sell or Share My Personal Information"
We will respond to all verified requests within the time required by applicable law.
